While most businesses have security measures in place to protect against cyberattacks, no one is entirely immune. Ransomware is a persistent threat that locks organisations out of their systems and the threat actors demand payment for access, forcing high-pressure decisions with serious consequences. In the event of an attack, knowing how to respond is vital to minimise damage, reduce costs, and protect your reputation. When it comes to ransomware, the best approach is a more holistic one, looking beyond the immediate technical fix to consider broader operational, legal, and reputational impacts, ensuring your business responds in the best possible way.
While you hope it won't happen, thinking about how you'd handle ransomware before disaster strikes can make all the difference. By preparing in advance, your business can respond faster, limit damage and recover more smoothly. With that in mind, before you can confidently deal with an incident, it's worth asking yourself a few critical questions:
If a ransomware attack strikes, knowing how to identify, prioritise and contain the threat is critical. Triage is the frontline of incident response and outlines the steps to take, in what order, to mitigate damage, recover systems, and protect your data. However, alerts can be overwhelming and often include false positives, which means having a skilled team with the right tools and clear processes is key to effective triage.
Some key triage steps that every business needs to cover include:
It's also important to remember that severity levels can shift, both between different events and within a single incident. What starts as a minor disruption can escalate fast. That's why testing your response ahead of time is essential.
Running a ransomware simulation isn't just a box-ticking exercise; it's a critical step in ensuring your people, processes, and systems hold up when it matters most. A well-run simulation helps reduce the time it takes to detect, contain and recover from a real incident. Moreover, it gives your team a chance to practise under pressure, iron out any confusion, and fine-tune your response across all levels of the business, including:
These sessions can cover everything from first response to recovery and reporting, and they're a key part of the wider incident readiness services we offer at Infotrust, including Forensic IT (Digital Forensics and Incident Response), GRC (Governance, Risk and Compliance), Assurance Testing and SOC (Security Operations Centre) Services.
While this may seem overwhelming, it's not about predicting every scenario but rather being ready to act with confidence, no matter how or when ransomware strikes.
Even with strong security measures in place, ransomware can still find a way in. However, while you can't always control when or how an attack happens, you can take control of your response, and that starts long before disaster strikes.
Now is the time to review your Business Continuity and Disaster Recovery programs, develop a risk management strategy, and invest in simulations that stress-test your organisation's ability to detect, contain, and recover from incidents. These activities can help you uncover gaps, clarify responsibilities, and ultimately build a stronger, more resilient infrastructure.
At ForensicIT, we help organisations prepare for and respond to ransomware with speed and confidence. Our incident response services combine forensic investigation, elite threat containment, and compliance support to reduce business disruption and maintain stakeholder trust, from first alert to full recovery.
If you want to strengthen your readiness or need support navigating a ransomware incident, connect with ForensicIT's Incident Response team to build your resilience against attack.