While you undoubtedly have security measures in place to protect your business, no matter how robust they are, data breaches can still occur. However, while you can’t control how or when a cyber security incident happens, you can take charge of how your business responds.
In the event that disaster strikes, your organisation will need an incident response partner that can take swift and effective action. At Infotrust, our incident response services place the power of expert on-demand cyber forensics and elite responders at your disposal, limiting business disruption, saving costs, and maintaining your organisation’s reputation.
Our cyber security incident response services for Australian organisations provide peace of mind and give you the confidence of knowing precisely what to do for even the most advanced attack. Equipped with a wealth of experience in cybersecurity, our professional consultants are here to assist in the event that your organisation becomes the victim of a cyber attack.
Whether you need incident detection and response (IDR) support or rapid containment, Infotrust’s cyber incident response services are ready to act when every second counts.
These days, the variety and sophistication of cyber attacks are greater than ever before. Your organisation needs to defend itself against phishing attacks and ransomware, protect data on-premise and in the cloud, and ensure employees are educated and on-guard at all times.
With constantly evolving threats trying to evade defences, it’s no wonder that many of them are successful. Each year, almost two-thirds of businesses have one or more endpoints successfully compromised. If this happens to your organisation, it’s your immediate cyber security incident response that will make all the difference.
Infotrust delivers trusted incident detection and response services designed to minimise damage and restore business continuity across various threat landscapes.
When disaster strikes, it is critical to get back to normal business operations as soon as possible. Our Incident Response Retainer can get you up and running again in a matter of hours with the use of our forensic capabilities and investigative tools to suppress the threat.
Our experienced team of consultants can also help your business develop a framework to deal with cyber security incidents in a consistent and effective way. Our incident response planning service involves four key steps:
Assess risk
When an incident occurs, you need to be able to quickly assess the extent of damage and the severity of the incident, so that you can prioritise actions accordingly.
Minimise damage
To reduce the impact of a cyber security incident, you need to remove the root cause, isolate at-risk areas, and restore systems as quickly as possible.
Communicate plan
To ensure everyone takes the necessary actions, clear consistent messaging is needed across defined channels.
Learn lessons
After an incident takes place, it should be recorded and analysed to help your business learn and reduce future risks.
Our IR services are available to organisations across Australia, with specific expertise in delivering cyber security incident response services in Sydney, Melbourne, and Brisbane.
In the event your organisation is forced to react to a cyber attack, our emergency incident response service can assist you with a smooth recovery. Your organisation will receive end-to-end incident management - from securing your systems and networks to stakeholder reporting and compliance support, all the way through to litigation and crisis communication support. Our comprehensive emergency response service will assist you from response to recovery.
We combine digital forensics incident response capabilities with years of experience to help businesses recover faster, limit damage, and regain control.
Infotrust also provides a variety of other solutions and services to help your organisation bolster its defences against cyber threats, including penetration testing, awareness training, consulting and advisory services, and a CISO Services Retainer.
Speak to our team to learn how our cyber security incident response services Australia-wide (including cyber security incident response services in Melbourne, Sydney, and Brisbane) can safeguard your organisation and support long-term resilience.
What is incident response?
Incident response is a structured approach to managing and addressing cyber security threats like data breaches, malware infections, or unauthorised access. The goal is to detect, contain, and recover from security incidents as quickly as possible to minimise damage and downtime.
How does an incident response work?
Incident response typically begins with identifying a threat, analysing its scope, and containing its spread. From there, organisations work to eradicate the threat, recover affected systems, and conduct a post-incident review to improve future readiness. Infotrust’s incident response services follow this exact framework to ensure fast and effective action.
Why is an incident response plan important?
An incident response plan is essential because it enables organisations to act swiftly and effectively when a cyber incident occurs. Without a predefined plan, responses can be chaotic and delayed, increasing the risk of data loss, reputational damage, and legal consequences.
What technologies are commonly used in incident response?
Incident response teams typically rely on technologies such as Security Information and Event Management (SIEM) tools, Endpoint Detection and Response (EDR), digital forensics software, and threat intelligence platforms. These tools help identify, track, and neutralise threats in real time.
What is the lifecycle of incident response?
The incident response lifecycle includes:
• Preparation: Building a response plan and team
• Identification: Detecting and confirming an incident
• Containment: Limiting the spread of the threat
• Eradication: Removing the root cause
• Recovery: Restoring systems and data
• Lessons Learned: Analysing the incident to improve future response
What are the benefits of an incident response?
An effective incident response strategy reduces the impact of cyber threats, shortens recovery time, protects business continuity, and ensures regulatory compliance. It also builds customer trust by demonstrating a strong commitment to cyber security.
What are some challenges in incident response?
Common challenges include delayed detection, lack of internal expertise, poor communication during a crisis, and inadequate documentation. Without the right tools or planning, organisations may struggle to contain incidents or meet compliance obligations.
Why should you choose Infotrust for incident response?
Infotrust provides rapid, expert-driven incident response services right across Australia (including Sydney, Melbourne, and Brisbane). With both emergency response and retainer options, Infotrust combines technical precision with deep cyber expertise – helping your business recover quickly, communicate clearly, and build resilience for the future.
Solving complex cyber security challenges comes with some serious business benefits.
To win the cyber security battle and protect your business, you need to connect next-generation technologies with business policies to create a robust security ecosystem. It’s no mean feat, but with the right support, your business can thrive.
