How Can I Send Information via Email Securely?

In today's interconnected digital landscape, the seamless exchange of information is a key driver of operational efficiency for businesses. However, when it comes to emailing sensitive information – be it intellectual property, customer details, or confidential correspondence – the stakes are high. One wrong click, and your valuable data might end up in the wrong hands. The question then arises: What is the safest way to email sensitive information?

At InfoTrust, we don't just ask questions – we provide robust solutions. Leveraging our expertise in cyber security, we help organisations safeguard their digital assets at every touchpoint. Before we delve into best practices, it's worth understanding the inherent risks associated with email communication.

The Pitfalls of Conventional Email

Standard email protocols were not designed with end-to-end security in mind. They are susceptible to various attacks, such as phishing, man-in-the-middle attacks, and account compromise, among others. If you've ever experienced a security incident, you'll know how chaotic and disruptive it can be. Thankfully, our Incident Response services can provide immediate remediation and strategic long-term contingencies to mitigate future pitfalls.

Safeguarding Your Emails: A Multi-Layered Approach

There isn't a one-size-fits-all answer to secure email communication, but a multi-layered approach often proves effective. Here's how:


Email encryption is the process of disguising the content of your emails to protect them from being read by entities other than the intended recipient. Two common types of email encryption are:

  • TLS (Transport Layer Security): Automatically encrypts the email during transit.
  • End-to-End Encryption: Encrypts the email from the sender's end to the recipient's end.

Multi-Factor Authentication (MFA)

Implementing MFA adds an additional layer of security. Even if someone gains access to your password, they will need the second form of identification to access your account.

Secure Email Gateways

These are comprehensive solutions that offer spam filtering, data loss prevention, and advanced threat protection. They act as a secure tunnel for email traffic, ensuring that only legitimate emails get through.

AI and Machine Learning Solutions

Implementing this next generation email security solution helps understand, analyse, and secure your organisation from advanced email-borne threats. It does this by first benchmarking normal end-user behaviour, then accurately identifying the slightest anomalies through multi-channel analysis, and finally remediates compromised accounts.

Employee Training

Unsurprisingly, human error is one of the leading causes of security breaches. That's why Awareness Training is crucial to educate your team on how to spot phishing attempts and risky links.

Regular Penetration Testing

With threat actors continually finding new ways to exploit systems, it's essential to stay a step ahead. Penetration Testing helps you understand how vulnerable your system might be to a cyber incident.

Expert Consultation

Sometimes, your internal IT team might lack the specialised knowledge needed to build a secure email environment. In such cases, seeking our trusted email security experts can provide you with bespoke solutions tailored to your organisation's unique requirements.

Final Thoughts

Asking, “What is the safest way to email sensitive information?” is an acknowledgment of the evolving risks in today's digital world. By implementing a holistic approach to email security, you can significantly mitigate these risks and protect your valuable assets.

Your journey for securing email communication doesn't have to be a solitary one – InfoTrust is committed to helping organisations like yours establish strong cybersecurity measures. From immediate incident responses to comprehensive security training and expert consultation, we provide a range of services designed to meet your specific needs. Together, let's build a digital landscape that's as secure as it is efficient.

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