Spirit Managed Services is now branded Infotrust.
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SOC Level 2 Analyst

Manila, Philippines
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The Opportunity

Join a dynamic team of skilled cyber security analysts and incident responders delivering specialist cyber security capabilities to our contracted clients. You’ll work on security logging, monitoring, and operations services designed to detect external and internal cyber-attacks and vulnerabilities across client systems and network infrastructure.

As a Level 2 SOC Analyst, you will consistently perform tasks to an exemplary standard and mentor Level 1 SOC Analysts in SOC processes and procedures.

Key Responsibilities

  • Deliver security-based operational support for clients in line with documented processes and timeframes.
  • Classify and prioritise incidents based on established criteria.
  • Review collected data and log sources, providing tactical recommendations.
  • Escalate high-visibility incidents promptly.
  • Communicate effectively with both technical and non-technical audiences.
  • Research emerging threats and security news that may impact clients.
  • Proactively hunt for threats in large data sets.
  • Generate vulnerability scan schedules and contribute to risk-adjusted assessments.
  • Create custom weekly/monthly reports based on gathered data.
  • Update use cases or playbooks as needed.
  • Document processes and improvements.
  • Provide analytical and technical support to resolve complex security issues.
  • Raise support tickets and manage issues through to resolution.
  • Collaborate openly with team members.
  • Take on additional tasks as your skills grow.

Key Competencies & Experience

  • Degree in Computer Science or equivalent certifications/qualifications.
  • Minimum 2 years’ experience in cyber security operations.
  • Strong understanding of incident scenarios and evolving threat tactics.
  • Experience in Incident Response, Vulnerability Management, Security Operations, or Cyber Threat Intelligence.
  • Solid grasp of cyber security concepts, common protocols, and event triage processes.
  • Knowledge of packet analysis, malware analysis fundamentals, and vulnerability management.
  • Familiarity with SIEM and EDR tools is highly desirable.

Skills & Attributes

  • Willingness to work in a 24x7 environment.
  • Commitment to continuous learning and improvement.
  • Strong troubleshooting skills and ability to resolve issues end-to-end.
  • Attention to detail under pressure.
  • Excellent written and spoken English communication.
  • Ambition to develop and expand cyber security services.

Ready to secure the future with us?

To apply please send your CV to kristen.brinker@infotrust.com.au