In today's digital environment, identity has become the new security perimeter. As organisations embrace cloud platforms, hybrid work, AI adoption and automation, managing identity risk has never been more critical. Infotrust's Identity Security Services help organisations gain visibility into human, privileged, machine and AI identities, reducing exposure to modern cyber threats while strengthening governance, compliance and resilience.
We combine identity security expertise with real-world operational insights gained from protecting and monitoring customer environments every day. Most identity providers help organisations deploy identity technology. Infotrust helps organisations understand how effectively those technologies reduce real-world risk.
Deep Expertise
Technology Gap Assessment
Data Security Strategy Development
Scalable and Cost-Effective
Most organisations know what identity controls they have. Few know how effective those controls are against real-world threats. Infotrust combines consulting expertise with operational insights gained from monitoring and responding to security events across customer environments, delivering an evidence-based view of identity exposure and a practical roadmap to reduce risk.
The Infotrust Identity Security Framework provides a structured way to assess identity risk across the modern enterprise. Built around twelve interconnected domains, it recognises that identity security now extends beyond workforce users to include privileged access, non-human identities, cloud services, and AI agents. Each domain is assessed for control design, operational effectiveness, and real-world exposure, creating a connected view of identity risk and a prioritised roadmap for improvement. Rather than evaluating technologies in isolation, the framework examines how identities are governed, authenticated, protected, monitored, and recovered across the entire identity control plane.
Often referred to as Identity Governance and Administration, this domain relates to ownership and governance of an organisation's Identity data. This is usually done through a combination of entitlements analysis, Access Management, and regular user access review.
Commonly referred to as Identity Lifecycle Management, this domain deals with managing user accounts and their associated permissions through the entire user lifecycle. Also referred to as Provisioning or Joiner-Mover-Leaver (JML)
Access Management refers to the discipline of managing user access to an organisation's resources through management of user access entitlements. This is often managed through permissions, groups, and role membership.
The process of validating that a user requesting access to a resource is who they claim to be. This is usually achieved through validating that the user can successfully provide something they know (secrets), something they have (authenticator devices), or something they are (biometrics).
Usually referred to as Privileged Access Management, this domain deals with management of Privileged identities (administrators and service accounts) and access to an organisation's systems using privileged credentials.
AD is the most common corporate directory service, managing workforce access to an organisation's internal systems, applications, and network resources, and as such is a key target for malicious actors. As the cloud-equivalent, Entra ID also attracts a high degree of attention, and is often integrated with an organisation's AD.
Refers to any Identity that is not representative of a human user, such as service accounts, and accounts used by IoT. Due to the growth in use of NHI, and the typically elevated privileges given the NHI's this is a domain that deserves specific attention.
A type of NHI, AI Agents require special attention as they are not only representative of the human user that is using the Agent but should be treated as identities in their own right. The speed at which AI is evolving, and the capabilities it represents, means that AI Agent Identity security is a top priority for most organisations.
Identity Security Posture Management (ISPM) deals with proactively identifying weaknesses in an organisation's Identity fabric. This domain is concerned with a continuous process of review and assessment of an organisation's Identity capabilities to ensure that the organisation can continue to securely meet business objectives with the Identity solutions that it has, and to identify and plan for additional capabilities that may be needed.
Identity Threat Detection and Response (ITDR) is one of the fastest growing Identity domains, and deals with real-time detection and mitigation of Identity threats. This is achieved through a combination of threat intelligence, behavioural analysis, and Identity risk assessment integrated with Authentication and Access Management technologies to deliver real-time protection from Identity threats.
Also referred to as Identity Incident Response,this domain deals with how and organisation responds to an Identityincident. Identity Incident Response gives organisations the capabilities andtools to respond to an Identity incident with a range of options, such asrevoking access for an identity until the incident can be resolved.
Identity Resilience addresses the ability for an organisation to recover from an incident, ranging from a security breach to a catastrophic system failure. The domain concerns itself with ensuring business continuity in the case of an incident.
Identity Security is the practice of protecting digital identities and controlling access to organisational systems, applications, and data. It ensures that only authorised users, devices, applications, and AI systems can access business resources. Identity Security combines identity governance, privileged access management, authentication controls and threat detection to reduce cyber risk and protect sensitive information.
Identity Security is important because compromised identities are one of the leading causes of cyber breaches across Australia. As organisations adopt cloud services, AI platforms and hybrid work environments, attackers increasingly target user credentials and privileged accounts. Effective Identity Security helps organisations reduce cyber risk, protect sensitive data, meet compliance obligations, and improve business resilience.
Cyber Security protects networks, systems, devices and applications from cyber threats, while Identity Security focuses specifically on protecting user identities and controlling access to resources. Think of Cyber Security as protecting the building, while Identity Security ensures only authorised people can enter the right rooms. Both are essential components of a modern security strategy.
For many organisations, outsourcing Identity Security is more cost-effective than building an internal specialist team. Partnering with an Identity Security provider gives organisations access to experienced consultants, advanced security tools and proven governance frameworks without the cost of recruitment, training and technology investment. This approach allows businesses to strengthen security while optimising operational expenditure.
Any organisation that manages digital identities, customer information or sensitive business systems can benefit from Identity Security services.Industries commonly requiring Identity Security support include:
Financial Services
Healthcare
Government
Education
Critical Infrastructure
Professional Services
Manufacturing
Retail
Technology and SaaS
As identity-related threats continue to increase, Identity Security has become a critical business requirement across all sectors.
Your organisation may need an Identity Security Assessment if you are unsure who has access to critical systems, have recently adopted cloud services or AI technologies, are preparing for compliance audits, or have never reviewed identity controls.
An evidence-led Identity Security Assessment provides visibility into identity risks, privileged access exposure, governance gaps and control effectiveness. It helps organisations understand their current identity maturity and prioritise improvements based on real-world risk.
Australian organisations are expected to implement appropriate identity and access controls to protect sensitive information and critical systems. Identity Security supports compliance with frameworks and regulations including:
Privacy Act 1988
Notifiable Data Breaches (NDB) Scheme
APRA CPS 234
Essential Eight
ISO 27001
SOC 2
Industry-specific regulatory requirements
Strong Identity Security helps organisations demonstrate compliance, improve governance, and reduce the risk of data breaches.
Infotrust combines Identity Security, Cyber Security and Governance expertise to deliver practical, evidence-based outcomes. Our approach is informed by real-world Security Operations Centre (SOC) experience, managed security services, and identity risk assessments.We help organisations:
Understand identity-related cyber risk
Strengthen identity governance
Improve privileged access controls
Reduce attack surface exposure
Build long-term identity resilience
Our Australian-based specialists deliver strategic guidance, technical expertise and actionable roadmaps tailored to your environment.
Infotrust provides a comprehensive range of Identity Security Services designed to protect users, applications, privileged accounts, machine identities, and AI systems.
Our Identity Security solutions include:
Identity Security Assessments
Identity Risk Assessments
Identity Governance and Administration (IGA)
Privileged Access Management (PAM)
Identity Threat Detection and Response (ITDR)
Multi-Factor Authentication (MFA)
Conditional Access Reviews
Identity Architecture and Strategy
Machine Identity Security
AI Identity Security
Identity Compliance and Advisory Services
Managed Identity Security Services
Whether your organisation is looking to improve visibility, reduce cyber risk or strengthen identity governance, Infotrust provides the expertise, frameworks and technologies required to secure modern digital environments.
Solving complex cyber security challenges comes with some serious business benefits.
To win the cyber security battle and protect your business, you need to connect next-generation technologies with business policies to create a robust security ecosystem. It’s no mean feat, but with the right support, your business can thrive.
